FAQ: Let's Go! To France from AEG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will I get the game?

The game is scheduled to be delivered in November of 2026, but remember, delivery dates are estimates and many factors can impact when you’ll receive your Rewards.

Last updated: June 25, 2026 06:22

Is shipping included?

No. Shipping will be calculated for each order based on its total weight.

Last updated: June 25, 2026 06:22

Do you ship worldwide?

No we do not. We ship to: the United States; the UK; Canada; the member states of the EU (plus Norway, Lichtenstein and Switzerland); Australia & New Zealand; and China, Japan, South Korea, Singapore and Taiwan. If you back the campaign and want your Rewards delivered in a country that we do not ship to you will be responsible for securing freight forwarding at your expense.

Last updated: June 25, 2026 06:22

Will you ship “EU Friendly”?

We will ship the products into Europe to our Depot with all customs and duties prepaid. You should receive your order without having to pay any additional fees to your local government customs office. If you normally receive Kickstarter Rewards without any monies due you should not owe anything when you receive the shipment from this campaign.

Last updated: August 09, 2022 09:09

[Taxes] Is VAT included?

No. VAT will be assessed at checkout in the pledge manager.

We will ship to UK and EU+ addresses from Depots in those regions. If for some reason your locality requires you to pay a tax or fee beyond that paid when the products were imported into the UK or the EU to receive such shipments those costs must be paid by you. We cannot guarantee that there will be no such cost but we plan to use a shipment system similar to that used by most successful UK/EU friendly Kickstarters so if you have in the past received such packages without extra costs you should receive ours without those costs too.

Please read more about VAT policies in the Shipping section of the main campaign page.

Last updated: November 10, 2025 09:45

Is GST/Sales Tax included?

You will see a GST or Sales Tax amount added to your order for shipments into Canada and into certain US states where AEG is obligated to pay sales tax. These taxes will be calculated and paid in the Pledge Manager.

Last updated: August 09, 2022 09:09

[Tariffs] How will US import tariffs be calculated?

If you are having your order delivered to the United States (not Canada) you may be assessed a Tariff Surcharge in the pledge manager. It is possible that a 2nd surcharge will need to be assessed at the time of shipping if US policy has changed and the tariff due at that time is meaningfully higher than it was when you completed the original checkout of your order. Please see the Shipping section of the main campaign for more details.

Last updated: November 02, 2025 08:26

[Gameplay] Can I play the game solo?

Yes! The game has a solo mode, and it is included in the rulebook!

Last updated: March 21, 2023 09:39

How do I know I am getting the 5th player expansion?

If you are signed up for our We Make Fun newsletter, it will be added automatically to your order in the pledge manager. You must back the campaign with the same email address that is subscribed to our newsletter.

Last updated: May 19, 2026 09:17

How many people can play the game out of the box?

1 to 4 players.

Last updated: August 09, 2022 09:09

Can I play the game Solo or CoOp?

Yes. Solo rules and components are included!

Last updated: June 25, 2026 06:22

Can the game be played by more than 4 players?

Not at this time. The game is tightly balanced for 1-4 players currently.

Last updated: June 25, 2026 06:22

I want to order two or more copies of the game and pay once for shipping. Can I do that?

Our pledge manager will allow you to add multiple copies of the game to your order and shipping for the whole package will be calculated at checkout.

Last updated: August 09, 2022 09:09

What is your refund policy?

We offer a no-questions-asked refund policy. You can get a 100% refund within 10 days of the close of the campaign. Thereafter we can refund 92% of your pledge (a full refund minus the Kickstarter and payment processing fees we cannot recover). You can request a refund any time before your Reward is shipped.

Last updated: August 09, 2022 09:09

[KS Exclusives] Will you sell the KS Exclusives and the Matsuri Edition after the campaign is over?

The Matsuri Edition will not be available outside of this Kickstarter, but parts of it, like the Day Trip Expansion, may be available to purchase separately through our online store.

Last updated: March 21, 2023 09:39

[Gameplay] How is Let's Go! To France different than Let's Go! To Japan?

There are many differences between the two games with key differences being the new map boards and map goals and the new time mechanism. We encourage you to read the rulebook located on the Kickstarter page for more information.

Last updated: May 19, 2026 09:17

[FREE Expansions] How do I qualify to get the FREE expansions?

To celebrate the extraordinary success of Let’s Go! To Japan, we’ve decided to add the Grab Your Passport expansion to every copy of the game (both Retail & Matsuri) free of charge.

For the Daytrip Expansion, you only get it for free if you back at the Festival-Goer pledge (Matsuri edition). If you have pledged at the Sightseer level, you need to purchase it as an add-on. Every copy of Matsuri Edition includes the Daytrip Expansion.

Last updated: June 05, 2026 09:56

[Pledge Manager] I'm using an Apple ID on Kickstarter. Is that a problem?

Yes, yes it is. The Apple ID you have provided Kickstarter can only be used by Kickstarter. Nobody else can send email to it. After the campaign you need to contact us and provide an email we can use to communicate with you.

Last updated: November 02, 2025 08:26

[Gameplay] Can I play the game solo?

Yes! Play against the “Travel Agent” as you compete to plan the best vacation.

Last updated: May 19, 2026 09:17

[SG] What Stretch Goals do you have planned?

All stretch goals are gameplay related! As we unlock stretch goals, more cards are added in the game, thus giving you even more choices for your trip to Japan.

Last updated: March 21, 2023 09:39

[Stretch Goals] What Stretch Goals do you have planned?

All of our stretch goals will be gameplay cards that provide new places to travel and new choices to make.

Last updated: May 19, 2026 09:17

[$5 Reward Level] Is my $5 Pledge a Fee or is it a Credit?

If you back the campaign at the $5 Reward level the $5 will be credited to your order in the pledge manager; it’s a credit not a fee.

Last updated: November 02, 2025 08:26

[Shipping] Is shipping included?

No. Please take a look at the shipping section at the bottom of the page for more information. When you pledge, KS will tell you shipping is $0, this simply means it is not charged now, not that shipping is free! Please take a look at the shipping section at the bottom of the page for more information.

Last updated: March 21, 2023 09:39

[Stretch Goals] If I pledge the $5 which gives you access to the Pledge Manager, and I upgrade my pledge there, will I also get the social stretch goals?

Yes

Last updated: May 19, 2026 09:17

If I just want Let's Go! To Japan Matsuri Edition or Let's Go! BACK to Japan, am I just out the $5 for the pledge manager access?

No, that $5 will be put towards shipping.

Last updated: May 19, 2026 09:17

I am a retailer and I want to know what the retailer deal is?

AEG has a special program for Brick & Mortar retail stores. You can order products directly from us at a discount for resale at your store (not online).

You can join the program here: https://www.alderac.com/alpha-store/

You will be offered the opportunity to buy Mystic Lands as a retailer if your application to become an Alpha Store is accepted.

Last updated: June 25, 2026 06:22

[Shipping] Will you ship "EU Friendly"?

We will ship the products into Europe to our Depot with all customs and duties prepaid, and from that Depot to you. You should receive your order without having to pay any additional fees to your local government customs office. If you normally receive “EU Friendly” Kickstarter Rewards without any monies due you should not owe anything when you receive the shipment from this campaign.

Last updated: March 21, 2023 09:39

[Languages] Will the game be available in my language?

Not for this campaign. When the game goes to retail, our licensing department works to find international partners who will print and distribute the games locally, and they handle the translations at that time.

Last updated: May 19, 2026 09:22

[Shipping] How will Brexit affect the delivery of my rewards?

It should have no effect. We’ll ship Rewards destined for the UK to a depot in the UK and avoid shipping them from the EU Depot.

Last updated: March 21, 2023 09:39

[Retail Orders] How do I order if I am a retail store?

Brick-and-mortar retail stores will have the opportunity to purchase copies of Let’s Go! To France outside of the campaign through our Alpha Store program. If you aren’t already registered, you can apply at: alderac.com/alpha-store

Last updated: May 19, 2026 09:17

[Taxes] Is VAT included?

No. VAT will be assessed at checkout in the pledge manager.

We will ship to EU addresses from an EU depot. If for some reason your locality requires you to pay a tax or fee beyond that paid when the products were imported into the EU to receive such shipments those costs must be paid by you. We cannot guarantee that there will be no such cost but we plan to use a shipment system similar to that used by most successful EU friendly Kickstarters so if you have in the past received such packages without extra costs you should receive ours without those costs too.

Last updated: March 21, 2023 09:39

[Shipping] Is shipping included?

No it is not. Please see the Shipping section of the main campaign page for details on shipping and handling fees. These fees will be assessed in the Pledge Manager after the campaign and not collected on Kickstarter.

Last updated: May 19, 2026 09:17

[Group / Club Buys] Do you offer shipping or product discounts for group orders?

We do not offer discounts for group orders or club buys. Shipping is based on the total weight of the order so the more you order the lower the per item shipping will be. Our Pledge Manager will allow you to add multiple copies of a Reward to your order as you wish and the shipping & handling and tax will be calculated at checkout.

We do not offer discounts to clubs or groups. If you are a qualified retail store you should join the Alpha Store program (alderac.com/alpha-store) and unlock the benefits for participation in that program!

Last updated: November 10, 2025 09:45

[Taxes] Is GST/ Sales Tax included?

You will see a GST or Sales Tax amount added to your order for shipments into Canada and into certain US states where AEG is obligated to pay sales tax. These taxes will be calculated and paid in the Pledge Manager.

Last updated: March 21, 2023 09:39

[Shipping] Do you ship worldwide?

No we do not. The shipping section lists the countries we ship to. If you back the campaign and want your Rewards delivered in a country that we do not ship to you will be responsible for securing freight forwarding at your expense.

Last updated: May 19, 2026 09:17

[Pledging] Will I have access to the Pledge Manager if I didn't select a Reward?

If you want to guarantee Kickstarter pricing on the Pledge Manager, you’ll need to pledge at least $5 BY SELECTING THE DAYDREEMER REWARD. If you pledge $1 or any other amount by choosing the “No Rewards” option, then you will not have access to KS pricing on the Pledge Manager.

If you do not back this Kickstarter you’ll be able to make a Late Pledge via the Pledge Manager for a period of time after the campaign ends. Prices & availability for customers who did not back the campaign are subject to change.

Last updated: March 21, 2023 09:39

[Shipping] Will you ship "EU/UK Friendly"?

We will ship the products into the UK and the EU+ region to Depots in those regions with all customs and duties prepaid, and from that Depot to you. You should receive your order without having to pay any additional fees to your local government customs office. If you normally receive “EU/UK Friendly” Kickstarter Rewards without any monies due you should not owe anything when you receive the shipment from this campaign.

Last updated: May 19, 2026 09:17

[Pledging] How can I get multiple copies of a pledge?

Simply add the amount of the pledge level you want as many times as you want to buy it. So for 2 x Festival-Goer pledge you will need to amend your pledge amount to $138. You will be able to define the exact amount of copies you want during the Pledge Manager.

Last updated: March 21, 2023 09:39

[Shipping] Do you offer shipping discounts for group orders?

We do not offer discounts for group orders or club buys. Shipping is based on the total weight of the order so the more you order the lower the per item shipping will be. Our Pledge Manager will allow you to add multiple copies of a Reward and as many Add-Ons to your order as you wish and the shipping & handling and tax will be calculated at checkout. It is not possible to estimate the shipping due to the complexities of this process; you will need to assemble an order in the Pledge Manager to see the shipping & handling and tax costs. It is possible that the total weight of your order will exceed our order maximum weight and you will need to split your order into multiple shipments.

Last updated: May 19, 2026 09:17

[Add-Ons] How do I purchase an add-on?

Simply add the amount of the add-on to your pledge. You will need to amend the total amount you pledge for this. During the Pledge Manager, you will be able to define the exact Add-On you wish to purchase.

Last updated: March 21, 2023 09:39

[Taxes] Is VAT included?

No. VAT will be assessed at checkout in the pledge manager.

We will ship to UK and EU+ addresses from Depots in those regions. If for some reason your locality requires you to pay a tax or fee beyond that paid when the products were imported into the UK or the EU to receive such shipments those costs must be paid by you. We cannot guarantee that there will be no such cost but we plan to use a shipment system similar to that used by most successful UK/EU friendly Kickstarters so if you have in the past received such packages without extra costs you should receive ours without those costs too.

Please read more about VAT policies in the Shipping section of the main campaign page.

Last updated: May 19, 2026 09:17

[Languages] Will the game be available in my language?

All of the products offered for this campaign are in English only.

Last updated: November 02, 2025 08:26

[Social Goals] Are the stickers for game components?

Nope! It’s just a cool sticker sheet with artwork from the game, that you can stick anywhere, even your Trapper Keeper!

Like the postcards and the luggage tags, they are just cool SWAG we’re adding for the backers on Kickstarter.

Last updated: March 21, 2023 09:39

[Taxes] Is GST/ Sales Tax included?

No. GST/Sales taxes will be assessed at checkout for deliveries where AEG is obligated to collect and remit it. Please see the Shipping section of the main campaign page for more details.

Last updated: May 19, 2026 09:17

[T Shirt] Can I still get the T Shirt if I missed the prelaunch offer?

We’ll make them available in the pledge manager; the price has not yet been determined. You’ll be able to select a size but not a color. The image will be the same on all the shirts.

Last updated: November 10, 2025 08:56

[Social Goals] If I order additional add-on copies of Let's Go! To Japan, will I get additional copies of the Social Goals?

The Social Goals are a reward for each Kickstarter backer, and add-on copies of Let’s Go! To Japan do not qualify for more copies of the Social goals.

Last updated: March 21, 2023 09:39

[Pledging] Will I have access to the Pledge Manager if I didn't select a Reward?

If you want to guarantee Kickstarter pricing on the Pledge Manager, you’ll need to pledge at least $5 BY SELECTING THE $5 REWARD. If you pledge $1 or any other amount by choosing the “No Rewards” option, then you will not have guaranteed access to KS pricing on the Pledge Manager.

If you do not back this Kickstarter you’ll be able to make a Late Pledge via the Pledge Manager for a period of time after the campaign ends. Prices & availability for customers who did not back the campaign at least at the $5 Reward level are subject to change.

Last updated: May 19, 2026 09:17

[Pledge Manager/ BackerKit] My shipping price shows $9,999!

This is the default value until a valid shipping address is entered to prevent orders in countries that we are unable to ship to. Once your address is entered the shipping charge will calculate accordingly.

Last updated: June 05, 2026 09:56

[Pledge Manager] Will the add-ons in the Pledge Manager have the same prices as the do here?

Yes, the prices in the Pledge Manager will be the same whether you back while the campaign is live or place a late pledge after the campaign is over.

Last updated: May 19, 2026 09:17

[Pledge Manager/ BackerKit] My shipping price shows $9,999 and I am shipping to a country AEG services!

This value usually indicates an issue with the weight of your order. We do not offer bulk shipping, if you are ordering multiple copies of a game you may need to place separate orders.

Last updated: June 05, 2026 09:56

[Pledge Manager] If I back now can I decide to later upgrade or change my pledge reward level in the pledge manager?

Absolutely! When you receive your pledge manager, you will have the option to choose your reward level.

Last updated: May 19, 2026 09:17

[T Shirt] How do I get the shirt I requested before the campaign on your online store?

If you use the same email on Kickstarter as you used to make your T Shirt order we’ll match that in the pledge manager and add a T Shirt to your order. You’ll be able to chose the size of the shirt in the pledge manager.

Last updated: November 02, 2025 08:26

Can I pay via PayPal?

Kickstarter does not accept PayPal. However you will be able to use PayPal in our Pledge Manager.

Last updated: July 27, 2024 09:51

[Pledge Manager] My shipping cost shows $1,000,000!

This is the default value until a valid shipping address is entered to prevent orders in countries that we are unable to ship to. Once your address is entered the shipping charge will calculate accordingly.

Last updated: May 19, 2026 09:17

[Pledge Manager] My Shipping cost shows $10,000!

” This value usually indicates an issue with the weight of your order. We do not offer bulk shipping, if you are ordering multiple copies of a game you may need to place separate orders.

Please see alderac.com/additional-backerkit-orders/

Last updated: May 19, 2026 09:17

[Mystic Vale] Is this compatible with Mystic Vale?

No; this is an entirely new game. There are similar game rules but the components are not interchangeable. Mystic Vale and Edge of Darkness are set in the far future of the world of Mystic Lands.

Last updated: November 10, 2025 08:56

[Pledge Manager] My $5 Reward is not being credited to my order!

In order to make sure that the $5 you pledged on Kickstarter is deducted from your order total you will need to update your reward level from the $5 Reward to another Reward level in the Pledge Manager.

Please see this page for more information: https://help.backerkit.com/article/596-how-to-switch-into-another-pledge-level

Please contact [email protected] if you are experiencing difficulties doing this.

Last updated: May 19, 2026 09:17

[Retail Version] I would like more information on the retail version

The Retail Version of the game will be released after the crowdfunding rewards are fulfilled. Assuming a fulfillment for the campaign late in 2026, the retail version would be made available in the first part of 2027. Pricing for the retail version is not yet available but it will not be less than USD$50; the expansion will not be less than USD$25. The upgraded components, special player storage, natural rubber game boards, etc. will not be in the retail version.

The retail version will be translated into languages other than English but we don’t currently have a list of partners or regions where the game will be translated.

Last updated: November 10, 2025 09:45

[Box Size & Storage] Will the Deluxe box fit all the components, even the Deck Vaults and rubber mats?

Yes! The box will be 325mm x 325mm x 80mm and it fits everything, The deck Vaults, the whole expansion, and even all the Rubber Mats!

It will fit on a Kallax just fine, and the card-crafting style dust cover will be very stylish and cool on display.

Last updated: November 10, 2025 09:45

[Art] Is any of your art AI?

No, all art Mystic Lands is 100% Human-sourced, grade-A talented individuals!

Last updated: November 18, 2025 13:32

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Lock Order Date: January 2027

Current Estimated Shipping Date: March 2027

Last Updated At: 06/08/26
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

By pledging to this project, you agree to conduct all public interactions via Kickstarter’s communications channels with this project and our team and other backers in a positive manner. Harassment, name-calling, or attempts to inject inappropriate content into the public communications channels for the project will result in the cancellation of your pledge (with a full refund) and your ejection from the campaign.

We want the communications channels for this campaign to be a friendly, positive place for our community to gather and discuss the campaign, ask questions, and provide input.

AEG reserves the right to cancel any pledge (with a full refund) at any time, for any reason. If your pledge is canceled while the campaign is ongoing, you agree not to re-pledge either under your original account or under any other account you control.

Violations of this policy will be reported to Kickstarter.

Minor cosmetic damage to the box or other packaging can occur during shipping. AEG makes reasonable efforts to ensure that the shipping containers it uses are suitable for the safe delivery of the Rewards. If you believe that your Reward has suffered more than minor cosmetic damage please contact us immediately. Keep all packaging, including outer cartons, for our inspection.

AEG will, at its sole discretion, determine if the damage constitutes other than minor cosmetic damage and/or was the result of insufficient packaging.

If we ship to the address that you provided in our Pledge Manager and the package is returned to us as undeliverable, you will pay the full cost to ship the Reward again to a revised address. If we ship the Reward to the address you provided in our Pledge Manager and the package is delivered to that address but you are unable to receive it, or you have moved and are no longer the occupant of that address and cannot otherwise retrieve the package, or if the package is lost or stolen after delivery and you wish to have the order fulfilled again, you will pay the full cost to ship the order to a revised address plus the amount of the original Reward plus Add-Ons and other upgrades on your order.

In all cases, you acknowledge that quantities are limited and AEG may not be able to ship all or part of your order more than once.

If any part of your order cannot be fulfilled for any reason, AEG will provide you with a pro-rated refund for that portion of your order.

By pledging to this project, you acknowledge that the final look, materials, and content of the rewards (and the project) are subject to change and may differ substantially from what is presented while the Kickstarter project was active. If you do not log in to our Pledge Manager and confirm your pledge within 8 weeks of our notification via email to confirm your pledge, you agree that we have fulfilled our obligations to you in full for payment or donations received. However, we may, at our discretion, refund or ship your Reward if you contact us and confirm your pledge after the 8-week window has elapsed. If you confirm your pledge within 8 weeks of our notification via email, you agree that our responsibility to you is to ship your order as entered into our Pledge Manager system, that title and risk passes to you upon delivery to a common carrier for such shipment, and you are responsible for import duties or any other duties that may be payable to the relevant tax authorities, providing correct address information and ensuring this address is deliverable by normal methods.

We regret we are unable to ship to PO Boxes.

If you do not accept these terms, please do not pledge to this project.

If you have questions or concerns about these terms & conditions please email [email protected] for further information.

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